To empower New Zealand men to actively participate in building and sustaining healthy personal relationships that support healthy families, workplaces and communities.
Blokesline is a nationally respected, visible and accessible service that:
Provides counseling, information and referral services for men with family and relationship concerns over the telephone and through electronic and other media
Works with and supports men in building and sustaining personal relationships
Challenges, promotes and leads policy and service developments that are supportive of men’s relationship aspirations
Promotes and encourages men’s active engagement in the task of understanding and succeeding in their roles within their families, workplaces and community relationships.
Blokesline aims to:
Provide a national 24 hour telephone counselling referral service for men and families with relationship concerns that is highly visible, accessible and respected and provides prompt, safe, anonymous and respectful support to callers
Raise awareness in the community and influence policy and service developments by providing dynamic, relevant and credible research and information about the aspirations, concerns and difficulties men face in their personal relationships
Facilitate personal, interpersonal and cultural change through consultancy, education and training for men, women, families, work places and the community.
What We Do
Blokesline is the national telephone support, information and referral service for men with family and relationship concerns. The service is available from anywhere in New Zealand for the cost of a local call, 24 hours a day, 7 days a week. The service is staffed by paid professional counselors, experienced in men’s issues. It provides:
A safe and private place to talk about concerns
Confidential, anonymous and non-judgmental support
Coaching and practical strategies for managing personal relationship concerns
Relevant information and linkage to other appropriate services and programs as required
Blokesline is managed by MATES Trust NZ, a not-for-profit community based organisation with a combined 20 years personal experience in telephone counseling services and utilising services with over 45 years’ experience in telephone counselling services.
This unique, dedicated service for men is an initiative of the MATES Trust NZ and planned for implementation in 2012.
Who are we here for?
Blokesline is for all men, all relationships. In particular it is for:
Men who want to better manage a primary relationship difficulty and enhance an existing relationship with their wives, partners, children, work colleagues or the person next door
Men who have concerns about being a dad and want to improve their parenting skills
Men who are dealing with a separation or family breakdown and are at a loss as to how to manage this critical time appropriately
Family members who are worried about a male family member, partner or friend.
How does Blokesline help men?
Blokesline offers a ‘male-friendly’ counseling environment
The benefits of telephone counseling are particularly attractive to men, who often find it tough to ask for help and can find face-to-face discussions about difficult issues confronting and even shameful. Unlike face-to-face counseling, telephone counseling provides:
A high level of control by the caller over the situation
An immediate response
Anonymity, enabling greater honesty in the caller
A ‘quicker’ counseling process
Blokesline offers a private and ‘safe’ environment for guys to talk about their problems. Over the phone, callers are anonymous and can retain more control over what happens as they can terminate the call at any time.
Blokesline provides relevant information and referral to men’s services
Although the process of separation is traumatic for all concerned, it can be particularly difficult for men whose coping strategies are often limited. Blokesline’s counselors have ready access to relevant information and referral to men’s services at any time and from anywhere in the country.
Blokesline offers a counseling style preferred by men
When faced with a problem, men are often more focused on outcomes and practical solutions than their emotions and internal world. Blokesline counselors recognise this preference and offer a down-to-earth, practical approach to counseling, whilst also encouraging men to deal with important emotional issues in an effective way.
Our Organisation Blokesline is managed by MATES Trust NZ a not-for-profit community organisation that also provides MATES Mens Network a peer group support network and personal development program for men. For more information & access to our “About MATES Booklet” please email: email@example.com
Duty of care
Suicide and Self-Harm
Blokesline will regularly receive calls from callers who present with suicidal ideation or as a suicide in progress. In response to these callers, Blokesline counselors will carry out a thorough risk assessment to:
Assess the client’s level of distress and the degree of risk they pose to themselves
Link to emergency services when necessary.
Defuse the emotional distress and intervene appropriately to ensure safety
Refer to local services to provide ongoing support and advice
Blokesline believes the use of physical, emotional, sexual, psychological or economic abuse in family and intimate relationships is always unacceptable and in some cases is against the law. We believe that any person using violence is solely responsible for their behaviour and we will work with people to accept that responsibility and connect with services in the community to facilitate behaviour change. In our work with callers we will take the appropriate steps to ensure the safety of the person experiencing abuse and will encourage them to seek suitable supports.
Blokesline work from a framework of being advocates for children. In the course of our work the safety and welfare of children either under the care of callers or known to callers may come into question. As part of its service response Blokesline will apply procedures to screen calls to identify and assess the presence of child welfare and safety issues.
If violence and or abuse of children is identified in a call, Blokesline will work with authorities New Zealand wide, guided by the principles of relevant governmental acts and policies to ensure their ongoing safety.
Testimonials from Authentic Men:
“In the short time I have attended MATES I learnt about the mask we can all wear and it felt like mine was going to crack and upon leaving that meeting I also felt like I had a hole in my safety net…Gradually my life has started to change & every time, around & in that energy of MATES, I grow closer to that Authentic Life we long for & deserve to have and personally look forward to the time & challenges to come.” – Ricky
“There have been tears and laughs as we share together. Quite often I am surprised by what happens during our sharing together. I've found a healing takes place as we humble ourselves and share from our hearts. There is opportunity for the guys to really encourage those who are going through a rough patch in their lives. There is a great deal of wisdom that is shared and I have personally grown and learnt a lot through the times of encouragement…I have really enjoyed the challenging process that I have seen in my own Life and I hope that many other men will come on board so that MATES can make a difference in their Lives as well.” - Kevin
“This was a fairly dramatic and highly unpleasant time that left me highly stressed and in a lot of self-doubt…I have attended regular meetings since then and have found a huge level of comfort amongst members. It is a very non-judgmental environment where I feel accepted for all of who and what I am. I gain huge amounts of clarity and insight from all members and meetings.” – Lawrence
“This for me was the start of something awesome. Men here were interested in where I had been, but more so where I was going. This question was one I wanted answers for and they seem to give me a sense of hope which I hadn’t seen before. It was incredible the feelings I had from these meetings and I wanted more of it. I knew it was good for me…" - Peter